Sisotee.Privacy Policy
CHAPTER 1 – INTRODUCTION & SCOPE
§1.1 Introduction
Welcome to Sisotee, a cloud-based Software-as-a-Service (SaaS) platform owned and operated by ANABASIS INFRA PRIVATE LIMITED ("Sisotee," "Company," "we," "our," or "us").
Sisotee provides integrated digital solutions for residential, commercial, industrial, mixed-use, institutional, hospitality, and other managed communities. Depending on the subscription and configuration selected by a Community or organization, the Services may include visitor and gate access management, resident management, community ERP, financial management, maintenance billing, facility booking, communication tools, complaint management, vendor management, domestic staff management, parcel tracking, accounting, reporting, analytics, APIs, integrations, automation features, and other related services.
We recognize that privacy is fundamental to the trust placed in us by our users. This Privacy Policy explains how we collect, use, disclose, store, protect, retain, and otherwise process personal information in connection with the Services.
§1.2 Purpose of this Privacy Policy
The purpose of this Privacy Policy is to help you understand:
This Privacy Policy is intended to promote transparency regarding our data handling practices while supporting the secure operation of the Services.
§1.3 Scope
This Privacy Policy applies to personal information processed in connection with Sisotee, including information collected through:
This Privacy Policy also applies to information processed while providing customer support, onboarding, migration, implementation, training, or related business services.
§1.4 Who this Policy Applies To
This Privacy Policy applies to all individuals whose information is processed through Sisotee, including:
The specific information processed may vary depending on the role of the individual and the Services used.
§1.5 Relationship with the Terms of Service
This Privacy Policy forms an integral part of the Sisotee Terms of Service.
By accessing or using the Services, you acknowledge that your information will be processed as described in this Privacy Policy.
Where a conflict exists between this Privacy Policy and the Terms of Service regarding the processing of personal information, this Privacy Policy shall prevail to the extent of that conflict.
§1.6 Information Covered
This Privacy Policy governs information that can reasonably identify, relate to, describe, or be associated with an identified or identifiable individual, including information that becomes personal information when combined with other data.
This Policy also applies to information relating to devices, accounts, transactions, and usage where such information constitutes personal information under applicable law.
This Policy does not generally apply to information that has been irreversibly anonymized so that it can no longer reasonably identify an individual.
§1.7 Global Operations
Sisotee is currently offered in India and is designed to support future international deployment.
As our Services expand into additional jurisdictions, we may process information in accordance with the privacy and data protection laws applicable to those jurisdictions.
Where required by law, we will implement appropriate safeguards for international transfers of personal information and provide additional disclosures specific to those regions.
§1.8 Our Privacy Principles
We are guided by the following principles:
These principles guide the design, operation, and ongoing development of the Services.
§1.9 Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect:
Where required by applicable law, we will provide reasonable notice of material changes before they become effective.
The "Effective Date" at the beginning of this Privacy Policy indicates the latest version.
§1.10 Contact Information
If you have questions regarding this Privacy Policy or our privacy practices, you may contact:
Phone: +91 95235 54222 PRIVACY POLICY Sisotee Version 1.0 Effective Date: [To be inserted upon publication]
CHAPTER 2 – DEFINITIONS
For purposes of this Privacy Policy, the following terms shall have the meanings set out below.
Where the context requires otherwise, the singular includes the plural and vice versa.
§2.1 Company
"Company", "Sisotee", "we", "our", or "us" means ANABASIS INFRA PRIVATE LIMITED, including its successors, affiliates, subsidiaries (if any), and authorized service providers acting on its behalf.
§2.2 Platform
"Platform" means the Sisotee ecosystem, including:
§2.3 Services
"Services" means all products, software, features, tools, APIs, integrations, and services made available by Sisotee, whether currently offered or introduced in the future.
§2.4 User
"User" means any individual or organization that accesses or uses the Services, including:
§2.5 Community
"Community" means any residential, commercial, industrial, institutional, mixed-use, hospitality, township, gated development, office complex, business park, or other property managed using Sisotee.
§2.6 Community Administrator
"Community Administrator" means a person authorized by a Community to manage administrative functions using Sisotee, including resident management, visitor approvals, billing, reporting, and operational activities.
§2.7 Resident
"Resident" means an owner, tenant, occupier, or other individual authorized to reside within or use a Community.
§2.8 Visitor
"Visitor" means any person visiting a Community temporarily, including invited guests, relatives, contractors, interview candidates, or other persons granted access.
§2.9 Delivery Personnel
"Delivery Personnel" means any individual delivering goods or services to a Community, including personnel associated with courier companies, e-commerce platforms, restaurants, grocery services, pharmacies, or similar businesses.
§2.10 Vendor
"Vendor" means any contractor, supplier, service provider, maintenance company, consultant, or business providing services to a Community.
§2.11 Domestic Worker
"Domestic Worker" means any individual engaged by a resident or Community to provide household or personal services, including domestic helpers, cooks, drivers, caregivers, gardeners, cleaners, and similar personnel.
§2.12 Personal Data
"Personal Data" means any information relating to an identified or identifiable natural person, including information that can directly or indirectly identify an individual, as defined under applicable data protection laws.
Examples include:
§2.13 Sensitive Personal Data
Where recognized under applicable law, "Sensitive Personal Data" means categories of information requiring enhanced protection.
Depending on the Services used, this may include information such as:
Sisotee processes such information only where permitted or required by law and subject to appropriate safeguards.
§2.14 Processing
"Processing" means any operation performed on information, whether automated or manual, including:
§2.15 Account
"Account" means a registered user profile used to access the Services.
§2.16 Device
"Device" means any hardware used to access Sisotee, including:
§2.17 Authentication Information
"Authentication Information" means information used to verify identity or authorize access, including:
For security reasons, Sisotee does not intentionally store passwords in readable form.
§2.18 Cookies
"Cookies" means small text files or similar technologies placed on a device to recognize users, remember preferences, maintain sessions, enhance security, or improve the Services.
This definition also includes similar technologies such as local storage, software development kit (SDK) identifiers, pixels, and other comparable technologies where applicable.
§2.19 Usage Information
"Usage Information" means technical and operational information generated through use of the Services, including:
§2.20 Location Information
"Location Information" means information relating to the geographic location of a device or individual.
Depending on the Services used and the permissions granted, this may include:
Where required by applicable law or platform permissions, precise location will only be processed with the user's permission.
§2.21 Visitor Information
"Visitor Information" means information relating to visitors entering or attempting to enter a Community, including:
§2.22 Community Data
"Community Data" means information generated or managed by a Community using Sisotee, including:
Ownership and control of Community Data remain subject to applicable agreements and the Terms of Service.
§2.23 Third-Party Services
"Third-Party Services" means products, software, applications, APIs, websites, cloud providers, payment processors, communication providers, analytics providers, hardware manufacturers, government systems, or other services not owned or operated by Sisotee.
§2.24 Anonymized Information
"Anonymized Information" means information that has been processed so that it can no longer reasonably identify an individual, taking into account available technology and applicable legal standards.
Properly anonymized information is not considered Personal Data under many privacy laws.
§2.25 Aggregated Information
"Aggregated Information" means information combined from multiple users or Communities in a manner that does not reasonably identify any individual.
Aggregated information may be used for:
§2.26 Applicable Law
"Applicable Law" means all laws, regulations, rules, judicial decisions, governmental orders, and legally binding requirements applicable to the processing of information under this Privacy Policy.
§2.27 Consent
"Consent" means any freely given, specific, informed, and unambiguous indication of a person's agreement to the processing of their Personal Data, where consent is the applicable legal basis under relevant law.
Where applicable law permits another legal basis for processing, Sisotee may rely on that basis instead of consent.
§2.28 Data Breach
"Data Breach" means a confirmed security incident resulting in the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or unauthorized access to Personal Data.
Not every security event constitutes a Data Breach under applicable law.
§2.29 Artificial Intelligence (AI)
"Artificial Intelligence" or "AI" means machine-learning, generative AI, optical character recognition (OCR), automation, predictive analytics, or similar technologies used within the Services to assist with tasks such as document processing, search, recommendations, summaries, or operational workflows.
Where AI features are offered, they are intended to assist users and should not be relied upon as a substitute for professional judgment or independent verification.
§2.30 Interpretation
Unless the context requires otherwise:
CHAPTER 3 – INFORMATION WE
COLLECT Sisotee collects information necessary to provide, secure, improve, and support the Services.
The categories of information collected depend on the Services used, your role within a Community, your device settings, and applicable legal requirements.
§3.1 Overview
The information we collect generally falls into the following categories:
Not every user will provide or generate every category of information described below.
§3.2 Account Information
When you create or manage an account, we may collect:
§3.3 Identity Verification Information
Where identity verification is offered or required, we may process:
Where legally required, identity verification may be performed by authorized third-party providers.
§3.4 Community Information
Communities may provide information relating to:
§3.5 Resident Information
Depending on the Community configuration, we may process:
§3.6 Family Member Information
Residents may voluntarily add information relating to family members residing in the same unit.
This may include:
Residents are responsible for ensuring they have appropriate authority to provide such information.
§3.7 Visitor Information
To facilitate gate access management, we may process:
Visitor information may be supplied by:
§3.8 Delivery Personnel Information
Where delivery management features are used, we may process:
§3.9 Domestic Worker Information
Residents or Communities may provide information relating to domestic workers, including:
The resident or Community providing this information is responsible for obtaining any permissions required by applicable law.
§3.10 Vendor Information
We may process information relating to contractors, suppliers, and service providers, including:
§3.11 Vehicle Information
To facilitate parking and gate management, we may process:
§3.12 Payment and Financial Information
Where financial modules are used, we may process:
Sisotee does not intentionally store complete payment card numbers, CVV values, or other sensitive payment credentials when payments are processed by certified third-party payment providers.
§3.13 Customer Support Information
When you contact Sisotee, we may collect:
§3.14 Communications
We may process communications exchanged through the Platform, including:
§3.15 Documents and Files
Users may upload:
Users remain responsible for ensuring they have the legal authority to upload such materials.
§3.16 Images and Photographs
Depending on the features enabled, we may process:
Where Communities integrate CCTV systems, Sisotee may receive metadata or event notifications. Unless expressly configured and supported, Sisotee does not continuously record or monitor CCTV footage.
§3.17 Device Information
When you access the Services, we may automatically collect technical information including:
§3.18 Usage Information
We may collect information regarding how the Services are used, including:
This information helps us improve reliability, security, and user experience.
§3.19 Location Information
Depending on your device settings and the permissions you grant, Sisotee may process:
Where required by law or platform permissions, precise location is collected only with your permission.
You may disable location permissions through your device settings, although some features may no longer function correctly.
§3.20 Authentication and Security Information
To protect accounts and the Platform, we process information such as:
Passwords are stored using industry-standard cryptographic hashing techniques and are not stored in plaintext.
§3.21 Information from Third Parties
We may receive information from third parties including:
We process such information in accordance with this Privacy Policy and applicable law.
§3.22 API and Integration Data
Where integrations are enabled, Sisotee may receive or exchange information through APIs, including:
§3.23 IoT and Access Control Data
Where supported hardware is connected to Sisotee, we may process:
§3.24 AI and Automation Data
Where AI-powered features are used, we may process:
AI-generated outputs may contain inaccuracies and should be reviewed by users before being relied upon.
§3.25 Information We Do Not Intentionally Collect
Unless expressly required for a supported feature or required by applicable law, Sisotee does not intentionally collect:
Users should never share such information through Sisotee.
§3.26 Accuracy of Information
Users and Communities are responsible for ensuring that the information they provide is:
Sisotee does not independently verify all information submitted to the Platform.
CHAPTER 4 – HOW WE COLLECT
INFORMATION Sisotee collects information from multiple sources in order to provide, maintain, secure, improve, and support the Services. The categories and methods of collection depend on the features used, the role of the individual, Community configurations, and applicable legal requirements.
§4.1 Overview
We may collect information:
We do not knowingly collect information through unlawful or deceptive means.
§4.2 Information You Provide Directly
You may voluntarily provide information when you:
You may choose not to provide certain information; however, some features may not function correctly without it.
§4.3 Information Provided by Communities
Communities using Sisotee may provide information relating to their residents and operations, including:
Communities are responsible for ensuring they have the legal authority to provide such information.
§4.4 Information Provided by Other Users
Other authorized users may provide information relating to you, including:
The individual submitting such information is responsible for ensuring that they have the authority or consent required under applicable law.
§4.5 Information Collected During Visitor Registration
Visitor information may be collected through:
Depending on Community settings, visitor information may be collected before, during, or after a visit.
§4.6 Information Collected During Delivery Management
Where delivery management is enabled, information may be collected from:
§4.7 Information from Domestic Worker and Vendor
Registration Residents or Communities may register:
The registering party is responsible for ensuring that such registration complies with applicable law.
§4.8 Information Collected Automatically
When you use the Services, certain technical information may be collected automatically, including:
This information helps us operate, secure, and improve the Services.
§4.9 Cookies and Similar Technologies
Our websites and web applications may use:
These technologies help us:
Additional information is provided in the Sisotee Cookie Policy.
§4.10 Mobile Device Permissions
Depending on the features you use and your device settings, the Sisotee mobile application may request permission to access:
Permissions are requested through your device's operating system and can generally be managed through your device settings.
Some features may not function properly if required permissions are denied.
§4.11 Location Information
Where enabled and permitted by you, Sisotee may collect location information from:
We collect precise location only where required for a feature and permitted by applicable law.
§4.12 Authentication Information
Authentication information is collected when you:
Authentication records help protect your account and detect unauthorized access.
§4.13 Information from Payment Service Providers
Payment-related information may be received from authorized payment providers, including:
Sensitive payment credentials remain under the control of certified payment providers and are not intentionally stored by Sisotee except where necessary and permitted by applicable law.
§4.14 Information from Communication Providers
To deliver communications, Sisotee may receive information from:
Such information may include delivery status, message identifiers, timestamps, and diagnostic information.
§4.15 Information from APIs and Integrations
Where authorized by users or Communities, Sisotee may receive information through integrations with:
Only the information reasonably necessary for the requested integration will be processed.
§4.16 Information from IoT Devices
Where integrated hardware is deployed, Sisotee may receive operational information from:
The availability and accuracy of such information depends on the proper operation of the integrated hardware.
§4.17 Information Generated by AI Features
Where AI-powered features are used, information may be generated from:
AI-generated information is processed to provide the requested functionality, improve service quality, detect misuse, and maintain system performance, subject to applicable law.
§4.18 Information from Customer Support
When you request assistance, we may collect information through:
This information is used solely to investigate, resolve, and improve customer support.
§4.19 Information from Public Sources
Where permitted by applicable law, we may receive limited information from publicly available sources, such as:
We do not collect information from public sources for purposes incompatible with this Privacy Policy.
§4.20 Information from Government Authorities
Where required or permitted by applicable law, we may receive information from:
Such information will be processed only for lawful purposes.
§4.21 Fraud Prevention and Security Information
We may collect information relating to suspected fraud, abuse, or security incidents, including:
§4.22 Business Transfers
If Sisotee is involved in a merger, acquisition, restructuring, financing transaction, or sale of assets, relevant information may be collected, reviewed, or transferred as part of due diligence or transaction completion, subject to confidentiality obligations and applicable law.
Users will be informed where required by applicable law.
§4.23 Information We Do Not Intentionally Collect
Unless expressly required for a supported feature or required by law, Sisotee does not intentionally collect:
Users should never submit such information through the Platform.
§4.24 Accuracy and Lawful Collection
Users and Communities are responsible for ensuring that information provided to Sisotee:
Sisotee may request updates or corrections where information appears incomplete, inaccurate, or inconsistent.
CHAPTER 5 – WHY WE PROCESS
INFORMATION Sisotee processes Personal Data only for lawful, specified, and legitimate purposes. The purposes described below explain why we process information and how such processing supports the operation, security, improvement, and legal compliance of the Services.
Not every purpose described in this Chapter applies to every user. The purposes depend on the Services used, your role, Community configuration, and applicable law.
§5.1 Providing the Services
We process Personal Data to provide the Services requested by you or your Community, including:
§5.2 Account Registration and Authentication
We process information to:
§5.3 Community Administration
We process information to help Communities:
Sisotee provides the technology platform; Communities remain responsible for their administrative decisions.
§5.4 Visitor and Gate Access Management
One of Sisotee's core purposes is facilitating secure and efficient access management.
We process information to:
§5.5 Vehicle and Parking Management
We process vehicle-related information to:
§5.6 Community ERP Operations
Where ERP features are enabled, we process information to:
§5.7 Payment Processing
We process payment-related information to:
Payment processing may involve independent payment service providers.
§5.8 Customer Support
We process information to:
Support interactions may be reviewed internally for quality assurance and training, subject to applicable law.
§5.9 Communications
We process information to send communications including:
Where permitted by law and your preferences, we may also send product updates or promotional communications.
You may opt out of marketing communications where applicable, although you cannot opt out of essential service communications necessary to operate your account or the Services.
§5.10 Complaint Management
We process complaint-related information to:
Sisotee does not adjudicate complaints unless expressly stated.
§5.11 Community Features
We process information necessary to operate:
§5.12 AI and Automation Features
Where AI-powered functionality is available, we may process information to:
AI-generated responses are intended to assist users and may contain inaccuracies. Users remain responsible for reviewing AI-generated outputs before relying upon them.
§5.13 Analytics and Service Improvement
We process information to better understand how the Services are used, including to:
Where feasible, we use aggregated or anonymized information for analytics.
§5.14 Security
We process information to protect:
Security-related processing may include:
§5.15 Fraud Prevention
We process information to detect, investigate, prevent, and respond to:
§5.16 Legal Compliance
We process information where necessary to comply with applicable legal obligations, including:
§5.17 Enforcement of Terms
We may process information to:
§5.18 Business Operations
We process information for legitimate business operations, including:
Where possible, we use aggregated or anonymized information for these purposes.
§5.19 Research and Product Development
We may process information to:
Where appropriate, research activities may use anonymized or aggregated information instead of directly identifiable Personal Data.
§5.20 Corporate Transactions
If Sisotee undergoes a merger, acquisition, investment, restructuring, financing, or sale of assets, information may be processed as reasonably necessary to evaluate, negotiate, complete, or integrate the transaction, subject to confidentiality obligations and applicable law.
§5.21 Emergency Situations
Where permitted by applicable law, we may process or disclose information if reasonably necessary to:
§5.22 Statistical and Aggregated Information
We may generate aggregated or anonymized information for purposes including:
Where information has been irreversibly anonymized, it no longer identifies an individual.
§5.23 Future Services
As Sisotee evolves, we may process information to provide new products, services, or features consistent with this Privacy Policy.
If a new purpose would materially differ from the purposes described here, we will provide additional notice or obtain consent where required by applicable law before processing information for that new purpose.
§5.24 Purpose Limitation
We process Personal Data only for purposes that are:
Where we intend to process Personal Data for a materially different purpose that requires additional legal authorization, we will provide appropriate notice or obtain consent where required.
CHAPTER 6 – LEGAL BASES FOR
PROCESSING Sisotee processes Personal Data only where there is a lawful basis to do so under applicable privacy and data protection laws. The legal basis applicable to a particular processing activity depends on the nature of the Services, your relationship with Sisotee or the Community, and the laws applicable to the processing.
This Chapter explains the legal grounds on which Sisotee relies when processing Personal Data.
§6.1 General Principle
Sisotee processes Personal Data only where processing is:
Different legal bases may apply simultaneously to the same processing activity.
§6.2 Performance of a Contract
We process Personal Data where necessary to perform a contract with you or to take steps at your request before entering into a contract.
Examples include:
Without this processing, many core features of the Services cannot be provided.
§6.3 Compliance with Legal Obligations
We process Personal Data where necessary to comply with legal or regulatory obligations, including obligations relating to:
Where required by law, Sisotee may disclose information to competent authorities.
§6.4 Legitimate Interests
Where permitted by applicable law, Sisotee may process Personal Data where such processing is reasonably necessary for our legitimate interests or those of our customers, provided those interests are not overridden by your rights and freedoms.
Legitimate interests may include:
Where required by law, we assess whether our legitimate interests are balanced against the interests and fundamental rights of affected individuals.
§6.5 Consent
Certain processing activities may rely on your consent where required by applicable law.
Examples may include:
Where processing is based on consent:
Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
§6.6 Protection of Vital Interests
Where permitted by applicable law, Sisotee may process Personal Data where reasonably necessary to protect the life, health, or physical safety of an individual.
Examples may include:
Such processing will be limited to what is reasonably necessary.
§6.7 Public Interest
Where permitted or required by applicable law, Sisotee may process Personal Data for reasons of public interest, including where processing supports:
§6.8 Community Instructions
In many cases, Communities determine how certain Personal Data is processed within Sisotee.
For example, Communities may determine:
Where Communities determine the purposes and means of processing, they are responsible for ensuring that such processing complies with applicable law.
Sisotee processes such information in accordance with applicable agreements, this Privacy Policy, and the lawful instructions of the Community, except where Sisotee has independent legal obligations.
§6.9 Children's Information
Where information relating to minors is processed, Sisotee relies upon the legal authority of:
unless another lawful basis applies.
Communities and users remain responsible for ensuring they have appropriate authority before providing such information.
§6.10 AI Processing
Where AI-powered features are available, Sisotee may process Personal Data to:
AI processing is carried out only where supported by an appropriate legal basis under applicable law.
Where required by law, additional disclosures or user choices may be provided before AI processing occurs.
§6.11 Security and Fraud Prevention
Processing necessary to:
may be carried out where permitted by applicable law and reasonably necessary to protect users, Communities, Sisotee, and third parties.
§6.12 Business Transfers
Where reasonably necessary to complete:
Personal Data may be processed pursuant to the lawful basis applicable under relevant law.
Appropriate confidentiality obligations will apply throughout such transactions.
§6.13 Compliance with the Digital Personal Data Protection
Act, 2023 Where the Digital Personal Data Protection Act, 2023 (India) ("DPDP Act") applies, Sisotee seeks to process Personal Data in accordance with its applicable requirements.
Depending on the circumstances, processing may be based on:
Where the DPDP Act grants individuals specific rights regarding their Personal Data, Sisotee will facilitate the exercise of those rights in accordance with the Act and applicable rules.
§6.14 International Privacy Laws
As Sisotee expands internationally, processing may also be subject to additional privacy and data protection laws in relevant jurisdictions.
Where applicable, Sisotee will comply with relevant legal requirements, which may include obligations relating to:
Additional region-specific privacy notices may supplement this Privacy Policy where required.
§6.15 Multiple Legal Bases
A single processing activity may rely upon more than one lawful basis.
For example, processing payment information may simultaneously be necessary for:
The existence of one legal basis does not prevent another lawful basis from also applying.
§6.16 Withdrawal of Consent
Where processing is based on your consent, you may withdraw that consent at any time through available account settings or by contacting Sisotee, unless a different process is required by applicable law.
Withdrawal of consent:
§6.17 Data Minimization
Regardless of the legal basis relied upon, Sisotee aims to process only the Personal Data reasonably necessary for the relevant purpose.
We regularly review our processing activities to reduce unnecessary collection, storage, and use of Personal Data where practicable.
§6.18 Accountability
Sisotee maintains internal policies, technical safeguards, organizational measures, and governance processes designed to help ensure that Personal Data is processed responsibly and in accordance with applicable law.
We periodically review our privacy practices and may update them as technology, business operations, or legal requirements evolve.
CHAPTER 7 – HOW WE SHARE AND
DISCLOSE INFORMATION Sisotee shares Personal Data only where reasonably necessary to provide the Services, comply with legal obligations, protect legitimate interests, or as otherwise permitted by applicable law.
We do not sell Personal Data to third parties.
The categories of recipients described below depend on the Services used, Community configuration, your role, and applicable legal requirements.
§7.1 General Principles
When sharing Personal Data, Sisotee aims to ensure that:
required;
§7.2 Sharing with Your Community
Because Sisotee is a community management platform, certain Personal Data is shared with the Community that you belong to or interact with.
Depending on your role and Community settings, this may include:
Communities are independently responsible for how they manage and use information within the scope of applicable law.
§7.3 Sharing with Community Administrators
Authorized Community administrators may access information necessary to:
Access is generally governed by role-based permissions configured by the Community.
§7.4 Sharing with Security Personnel
Where necessary for gate access management, authorized security personnel may access information including:
Communities remain responsible for supervising their security personnel.
§7.5 Sharing with Residents
Depending on Community settings and the feature being used, residents may see information such as:
Users should avoid sharing sensitive or confidential information through community features unless necessary.
§7.6 Sharing with Payment Service Providers
To process payments, Sisotee may share necessary information with authorized payment service providers.
This may include:
Payment providers process such information in accordance with their own privacy policies and applicable law.
§7.7 Sharing with Banks and Financial Institutions
Where necessary to facilitate financial transactions, information may be shared with:
Such sharing is limited to information reasonably necessary for payment processing, settlement, reconciliation, fraud prevention, or regulatory compliance.
§7.8 Sharing with Communication Providers
To deliver communications, Sisotee may share limited information with providers of:
Typically, only the information required to deliver the communication is shared.
§7.9 Sharing with Cloud Infrastructure Providers
Sisotee relies on cloud infrastructure providers to host and operate the Services.
Accordingly, Personal Data may be processed by infrastructure providers performing services such as:
These providers process information under contractual obligations and are not authorized to use it for their own unrelated purposes.
§7.10 Sharing with Technology Service Providers
Sisotee may engage service providers to assist with:
Such providers are granted access only to the extent reasonably necessary to perform the services they provide to Sisotee.
§7.11 Sharing Through APIs and Integrations
Where you or your Community enable integrations, Sisotee may exchange information with authorized third-party systems.
Examples include:
Information shared depends on the integration enabled and your or the Community's configuration.
§7.12 Sharing with Government Authorities
Sisotee may disclose Personal Data where required or permitted by applicable law, including in response to:
Where legally permitted and appropriate, Sisotee may notify affected users before disclosing information.
§7.13 Sharing for Emergency Situations
Where reasonably necessary to protect life, health, safety, or property, Sisotee may disclose information to:
Such disclosures will be limited to what is reasonably necessary under the circumstances.
§7.14 Sharing During Corporate Transactions
If Sisotee is involved in:
Personal Data may be disclosed to prospective or actual transaction participants, professional advisers, financiers, and regulators as reasonably necessary to evaluate or complete the transaction.
Reasonable confidentiality obligations will apply, and where required by applicable law, users will be notified.
§7.15 Sharing with Professional Advisers
Sisotee may share information with professional advisers, including:
where reasonably necessary to obtain professional services, comply with legal obligations, protect legal rights, or manage business operations.
§7.16 Sharing to Protect Rights and Security
We may disclose information where reasonably necessary to:
§7.17 Sharing of Aggregated and Anonymized Information
Sisotee may share aggregated or anonymized information that does not reasonably identify an individual.
Such information may be used for:
Where information has been irreversibly anonymized, it is no longer treated as Personal Data under this Privacy Policy.
§7.18 No Sale of Personal Data
Sisotee does not sell Personal Data to third parties.
We also do not permit third parties to purchase access to our user database for independent marketing purposes.
If our practices change in the future, we will update this Privacy Policy and comply with applicable legal requirements.
§7.19 Marketing Communications
Where permitted by applicable law, Sisotee may engage service providers to help deliver marketing communications.
Recipients of such communications may opt out using the unsubscribe mechanism provided in the communication or by adjusting their communication preferences where available.
This does not apply to essential service-related communications, which may continue to be sent where necessary.
§7.20 International Sharing
As Sisotee expands internationally, Personal Data may be transferred to recipients in other jurisdictions, subject to:
Additional information regarding international transfers is provided in Chapter 8.
§7.21 Data Minimization in Sharing
Before sharing Personal Data, Sisotee seeks to ensure that:
§7.22 Responsibility of Third Parties
Where Personal Data is lawfully shared with an independent third party, that third party may process the information under its own legal obligations and privacy practices.
Sisotee is not responsible for the privacy or security practices of independent third parties that are not acting on Sisotee's behalf, although we seek to work with reputable service providers and partners.
Users are encouraged to review the privacy policies of third-party services before using them.
CHAPTER 8 – INTERNATIONAL DATA
TRANSFERS, DATA STORAGE & DATA RETENTION Sisotee stores and retains Personal Data only for as long as reasonably necessary to provide the Services, comply with legal obligations, protect users and Communities, resolve disputes, and maintain the security and integrity of the Platform.
As Sisotee expands internationally, Personal Data may be processed or transferred across jurisdictions in accordance with applicable law and appropriate safeguards.
§8.1 General Principles
Sisotee seeks to ensure that Personal Data is:
§8.2 Data Storage
Personal Data may be stored using cloud infrastructure, data centers, and technology service providers selected by Sisotee.
Depending on operational requirements, data may be stored in:
Storage locations may change over time as Sisotee expands or upgrades its infrastructure.
§8.3 Processing Locations
Personal Data may be processed:
Processing locations may change without affecting the protections described in this Privacy Policy.
§8.4 International Data Transfers
As Sisotee grows internationally, Personal Data may be transferred between countries.
Where Personal Data is transferred internationally, Sisotee will take reasonable steps, where required by applicable law, to ensure that appropriate safeguards are implemented.
Such safeguards may include:
§8.5 Service Providers
Authorized service providers assisting Sisotee may process Personal Data on our behalf.
Examples include providers offering:
These providers are expected to process Personal Data only as necessary to provide services to Sisotee and in accordance with contractual obligations and applicable law.
§8.6 Data Residency
Where technically feasible and commercially reasonable, Sisotee may offer customers options regarding data residency.
Availability of such options depends upon:
Unless otherwise agreed in writing, Sisotee determines the location of its processing infrastructure.
§8.7 Data Retention Principles
Sisotee retains Personal Data only for as long as reasonably necessary to:
Retention periods vary depending on the category of information.
§8.8 Account Information
Account information may be retained:
After retention is no longer necessary, account information will be deleted, anonymized, or otherwise processed in accordance with applicable law.
§8.9 Visitor Records
Visitor records may be retained for periods determined by:
Communities may configure retention periods for certain visitor-related information where supported by the Platform.
§8.10 Financial Records
Financial information may be retained for periods required by:
Such records may be retained even after account closure where legally required or permitted.
§8.11 Security Logs
Security logs may be retained for purposes including:
Retention periods depend on operational and legal requirements.
§8.12 Customer Support Records
Customer support records may be retained to:
Support records may include emails, support tickets, attachments, and related communications.
§8.13 AI Processing Records
Where AI-powered features are used, related records may be retained for purposes such as:
Where feasible, Sisotee may use anonymized or aggregated information for AI improvement rather than directly identifiable Personal Data.
§8.14 Backup Copies
For resilience and disaster recovery, backup copies of information may continue to exist after data is deleted from active systems.
Backup data:
applicable law.
§8.15 Archival Storage
Certain information may be moved from active systems to secure archival storage where continued retention is necessary for:
Archived information is subject to appropriate access controls.
§8.16 Secure Deletion
Where Personal Data is no longer required and no legal obligation or legitimate need exists to retain it, Sisotee will take reasonable steps to:
using methods appropriate to the nature of the data and the storage medium.
§8.17 Account Deletion Requests
Users may request deletion of their account in accordance with this Privacy Policy and applicable law.
Before processing such requests, Sisotee may require reasonable identity verification to protect against unauthorized deletion.
Deletion requests remain subject to:
§8.18 Legal Holds
Where Sisotee reasonably believes that information may be relevant to:
the relevant information may be retained for as long as reasonably necessary, notwithstanding other retention periods.
§8.19 Business Continuity
Retention of certain operational information may be necessary to:
§8.20 Anonymization
Where appropriate, Sisotee may irreversibly anonymize Personal Data so that it no longer identifies an individual.
Anonymized information may be retained and used for:
Once information has been irreversibly anonymized, it is no longer treated as Personal Data under this Privacy Policy.
§8.21 Cross-Border Compliance
Where Personal Data is transferred across national borders, Sisotee will comply with applicable legal requirements relating to such transfers, including implementing additional safeguards where required.
Users acknowledge that the level of legal protection may differ between jurisdictions, and Sisotee will take reasonable measures to maintain appropriate protections consistent with applicable law.
§8.22 Continuous Review
Sisotee periodically reviews its storage, retention, archival, and deletion practices to:
Retention schedules may be updated from time to time as legal, regulatory, or operational requirements evolve.
CHAPTER 9 – YOUR PRIVACY RIGHTS
AND CHOICES Sisotee respects the privacy rights of its users and is committed to providing reasonable mechanisms for individuals to access, review, manage, and control their Personal Data, subject to applicable law, contractual obligations, Community administration requirements, and legitimate business interests.
The availability and scope of certain rights may vary depending on your jurisdiction, the Services you use, your role within a Community, and the applicable legal framework.
§9.1 General Principles
Sisotee aims to ensure that individuals are able to:
§9.2 Right to Access Your Personal Data
Subject to applicable law, you may request confirmation regarding whether Sisotee processes your Personal Data.
Where applicable, you may also request access to information including:
To protect privacy and security, Sisotee may require reasonable identity verification before responding to such requests.
§9.3 Right to Correct or Update Information
You may request correction of Personal Data that is:
Where possible, users may update certain information directly through their account settings.
Certain records maintained by a Community may require correction requests to be submitted through the relevant Community administrator.
§9.4 Right to Delete Personal Data
Subject to applicable law, you may request deletion of Personal Data held by Sisotee.
Deletion requests may be limited where retention is necessary to:
Deletion of certain information may result in partial or complete loss of access to the Services.
§9.5 Right to Withdraw Consent
Where Personal Data is processed based on your consent, you may withdraw that consent at any time.
Examples include consent relating to:
Withdrawal of consent:
§9.6 Right to Object
Where permitted by applicable law, you may object to certain processing activities based on grounds specific to your circumstances.
Sisotee will evaluate such requests in accordance with applicable law and may continue processing where a lawful basis exists.
§9.7 Right to Restrict Processing
Where recognized by applicable law, you may request that Sisotee temporarily restrict processing of certain Personal Data while:
Restriction requests remain subject to applicable legal and contractual obligations.
§9.8 Right to Data Portability
Where applicable law provides such a right and where technically feasible, you may request a copy of certain Personal Data that you have provided to Sisotee in a structured, commonly used, and machine-readable format.
This right applies only where required by applicable law and may be subject to technical limitations, legal restrictions, and protection of the rights of other individuals.
§9.9 Right to Opt Out of Marketing Communications
Where marketing communications are sent, you may opt out by:
Opting out of marketing communications does not affect essential service communications, including:
§9.10 Managing Device Permissions
You may manage certain permissions granted to the Sisotee mobile application through your device settings.
These permissions may include:
Disabling certain permissions may affect the availability or functionality of specific features.
§9.11 Managing Cookies
For Sisotee's web-based Services, you may manage cookies and similar technologies through your browser settings.
Depending on your browser, you may:
Blocking cookies may affect certain website functionality.
Additional information is available in the Sisotee Cookie Policy.
§9.12 Rights Relating to AI Processing
Where AI-powered features are provided, users may:
AI-generated outputs are intended to assist users and should not be considered professional, legal, financial, engineering, or medical advice.
§9.13 Account Deactivation
Users may deactivate or request closure of their account in accordance with Sisotee's Terms of Service.
Account closure may result in:
Certain records may continue to be retained in accordance with applicable legal obligations and this Privacy Policy.
§9.14 Community-Controlled Information
Certain Personal Data is managed by Communities using Sisotee.
Examples include:
Requests relating to such information may need to be directed to the relevant Community administrator.
Sisotee may assist Communities in responding to such requests where appropriate.
§9.15 Identity Verification
Before fulfilling requests relating to Personal Data, Sisotee may require reasonable verification of your identity.
Verification measures help protect:
Failure to provide sufficient verification may prevent Sisotee from processing certain requests.
§9.16 Response Time
Sisotee will respond to valid privacy requests within the time required by applicable law or, where no statutory period applies, within a reasonable timeframe.
Complex requests or requests involving multiple Communities, legal obligations, or technical limitations may require additional time.
Where appropriate, users will be informed of any delay.
§9.17 Refusal of Requests
Sisotee may decline or limit a request where permitted by applicable law, including where:
Where reasonably possible, Sisotee will explain the basis for declining the request.
§9.18 Filing a Privacy Complaint
If you believe that Sisotee has processed your Personal Data in a manner inconsistent with this Privacy Policy or applicable law, you may submit a complaint to our Grievance Officer.
Please include, where possible:
Sisotee will review complaints fairly, impartially, and in accordance with applicable law.
§9.19 Right to Approach Regulatory Authorities
Nothing in this Privacy Policy limits your right, where provided by applicable law, to contact or lodge a complaint with a competent data protection authority, regulatory body, or court.
Where appropriate, we encourage users to first contact Sisotee so that we have an opportunity to resolve concerns promptly and efficiently.
§9.20 Exercising Your Rights
Privacy requests may be submitted using the contact details provided in this Privacy Policy.
For privacy-related requests, please contact:
ANABASIS INFRA PRIVATE LIMITED 13A, BG Tower
Chandni Chowk Kanke Road Ranchi – 834008 Jharkhand, India Phone: +91 95235 54222 Requests should include sufficient information to enable Sisotee to verify identity and process the request efficiently.
§9.21 Continuous Improvement
Sisotee periodically reviews its privacy practices, user controls, and rights management procedures to ensure continued compliance with evolving legal requirements, technological developments, and industry best practices.
As new privacy rights become available under applicable law, Sisotee may update this Privacy Policy to reflect those rights and provide users with additional controls over their Personal Data.
CHAPTER 10 – COOKIES, ANALYTICS &
SIMILAR TECHNOLOGIES Sisotee uses cookies, software development kits ("SDKs"), local storage, pixels, device identifiers, log files, and similar technologies to provide, secure, improve, and maintain the Services.
These technologies help authenticate users, remember preferences, enhance security, measure performance, diagnose technical issues, and improve the overall user experience.
This Chapter explains how these technologies work and the choices available to users.
§10.1 Overview
Depending on the platform you use (website, mobile application, or integrated services), Sisotee may use:
Not every technology is used on every platform.
§10.2 What Are Cookies?
Cookies are small text files placed on your device by a website or web application.
Cookies may help:
Cookies generally cannot execute software or access unrelated information stored on your device.
§10.3 Types of Cookies We Use
Sisotee may use several categories of cookies.
(a) Essential Cookies Essential cookies are necessary for the operation of the Services.
Examples include:
Without these cookies, certain Services may not function properly.
(b) Functional Cookies Functional cookies help remember user preferences such as:
(c) Performance Cookies Performance cookies help us understand how users interact with the Services by collecting information such as:
Whenever practical, this information is aggregated or de-identified.
(d) Analytics Cookies Analytics technologies help Sisotee:
Analytics data may include technical and usage information but is not intended to directly identify individuals unless necessary for security or troubleshooting.
§10.4 Mobile SDKs
The Sisotee mobile application may use SDKs provided by Sisotee or trusted service providers.
SDKs may assist with:
SDKs operate differently from browser cookies but may perform similar functions.
§10.5 Local Storage and Session Storage
Sisotee's web applications may use browser storage technologies including:
These technologies may temporarily store information necessary for:
§10.6 Device Identifiers
Depending on your device and operating system, Sisotee may process device identifiers such as:
These identifiers help:
§10.7 Log Files
Sisotee automatically generates operational logs during normal use of the Services.
These logs may include:
Log files are primarily used for security, troubleshooting, auditing, and service reliability.
§10.8 Analytics
Sisotee may use analytics technologies to understand how the Services are used.
Analytics may help us:
Where feasible, analytics data is aggregated or anonymized.
§10.9 Crash Reporting
To improve stability, Sisotee may collect technical information relating to software failures.
Crash reports may include:
Crash reports are used solely to identify, investigate, and resolve technical issues.
§10.10 Performance Monitoring
Sisotee may monitor system performance to:
Performance monitoring generally focuses on technical metrics rather than user content.
§10.11 Security Technologies
Sisotee uses technical mechanisms designed to improve platform security, including technologies that help:
These technologies are essential to maintaining the security and integrity of the Services.
§10.12 API Telemetry
Where APIs are used, Sisotee may collect operational telemetry including:
API telemetry helps maintain reliable integrations and improve platform stability.
§10.13 Communication Technologies
To deliver communications, Sisotee may use technologies supporting:
These technologies may generate delivery confirmations, timestamps, message identifiers, and diagnostic information.
§10.14 Advertising Technologies
At the time of publication of this Privacy Policy, Sisotee is not designed to serve third-party behavioral advertising based on Personal Data collected through the Services.
If Sisotee introduces advertising or advertising-related technologies in the future, this Privacy Policy will be updated and any legally required notices or consent mechanisms will be implemented before such technologies are used.
§10.15 Do Not Track Signals
Some web browsers provide a "Do Not Track" ("DNT") setting.
Because there is no universally accepted standard governing how DNT signals should be interpreted, Sisotee does not currently respond differently to DNT signals unless required by applicable law.
Should a legally recognized standard emerge, Sisotee may update its practices accordingly.
§10.16 Managing Cookies
Users may manage cookies through their browser settings.
Depending on the browser, users may:
Blocking essential cookies may affect the availability or functionality of certain Services.
§10.17 Managing Mobile Permissions
Users may manage application permissions through their mobile operating system.
Permissions may include:
Disabling permissions may limit certain application features.
§10.18 Consent for Non-Essential Technologies
Where required by applicable law, Sisotee will obtain user consent before using non-essential cookies or similar technologies.
Users may withdraw such consent at any time through available settings or other mechanisms provided by Sisotee.
Withdrawal of consent does not affect technologies that are strictly necessary for the operation, security, or legal compliance of the Services.
§10.19 Third-Party Technologies
Some third-party services integrated with Sisotee may independently use cookies, SDKs, or similar technologies.
Such technologies are governed by the respective third party's privacy policy and terms of service.
Sisotee encourages users to review the privacy practices of integrated third-party services before enabling or using them.
§10.20 Updates to Cookie Practices
As technology evolves, Sisotee may introduce new cookies or similar technologies to improve the Services, strengthen security, or comply with legal obligations.
Where required by applicable law, users will be notified of material changes, and consent will be obtained before introducing new categories of non-essential technologies.
§10.21 Cookie Policy
Sisotee may publish a separate Cookie Policy that supplements this Privacy Policy.
Where a separate Cookie Policy exists, it should be read together with this Privacy Policy. In the event of any inconsistency, this Privacy Policy will prevail unless expressly stated otherwise.
CHAPTER 11 – SECURITY MEASURES
Sisotee is committed to protecting Personal Data through a combination of technical, administrative, organizational, and physical security measures designed to reduce the risk of unauthorized access, disclosure, alteration, destruction, or loss of information.
While no method of transmission or storage can guarantee absolute security, Sisotee continually evaluates and improves its security practices to address evolving threats, technological developments, and applicable legal requirements.
§11.1 Security by Design
Sisotee strives to incorporate security considerations throughout the design, development, deployment, and maintenance of the Services.
Our security objectives include:
Security considerations are integrated into our product lifecycle wherever reasonably practicable.
§11.2 Organizational Security Measures
Sisotee maintains internal policies and procedures relating to information security, including measures designed to:
Employees, contractors, and authorized personnel who require access to Personal Data are expected to comply with confidentiality obligations and internal security requirements.
§11.3 Access Controls
Access to Personal Data is restricted based on business necessity and job responsibilities.
Security controls may include:
§11.4 Authentication Security
Sisotee implements authentication mechanisms intended to help protect user accounts.
Depending on the Services used, authentication measures may include:
Users are responsible for maintaining the confidentiality of their authentication credentials.
§11.5 Password Protection
Where passwords are used, Sisotee does not intentionally store passwords in plaintext.
Instead, passwords are protected using appropriate cryptographic hashing techniques and related security controls designed to reduce the risk of unauthorized disclosure.
Users should:
§11.6 Encryption
Sisotee seeks to protect Personal Data through encryption where appropriate.
Security measures may include:
The specific encryption technologies used may change over time as industry standards evolve.
§11.7 Network Security
Sisotee employs measures intended to protect its network infrastructure, which may include:
§11.8 Application Security
Sisotee incorporates security practices into software development and maintenance, including, where appropriate:
§11.9 Infrastructure Security
Infrastructure supporting Sisotee may include safeguards such as:
§11.10 Logging and Monitoring
Sisotee maintains operational and security logs to support:
Access to logs is restricted to authorized personnel with a legitimate business need.
§11.11 Vulnerability Management
Sisotee periodically reviews its systems to identify and address potential security vulnerabilities.
Security activities may include:
The timing and frequency of such activities may vary based on operational priorities and identified risks.
§11.12 Security Incident Response
Sisotee maintains processes designed to detect, investigate, respond to, and recover from security incidents.
Incident response activities may include:
Where required by applicable law, Sisotee will provide notifications regarding certain security incidents or Personal Data breaches.
§11.13 Business Continuity and Disaster Recovery
Sisotee maintains measures intended to support operational resilience, including:
These measures aim to minimize service disruption but do not guarantee uninterrupted availability.
§11.14 Employee Confidentiality
Employees, contractors, consultants, and other authorized personnel with access to Personal Data are expected to:
Access privileges are reviewed and adjusted as roles change or relationships end.
§11.15 Physical Security
Where Sisotee or its service providers maintain physical facilities containing information systems, reasonable physical safeguards may include:
Many infrastructure services may be operated through third-party cloud providers with their own physical security programs.
§11.16 Third-Party Security
Sisotee works with service providers and partners that are expected to implement appropriate security measures for the services they provide.
Where appropriate, Sisotee may evaluate service providers based on factors including:
However, Sisotee cannot guarantee the security practices of independent third parties.
§11.17 User Responsibilities
Users also play an important role in protecting Personal Data.
Users should:
Failure to follow basic security practices may increase the risk of unauthorized account access.
§11.18 Responsible Disclosure
Sisotee encourages responsible reporting of suspected security vulnerabilities.
Individuals who believe they have identified a security issue are encouraged to contact Sisotee using the designated security or support contact information.
Users should not:
authorization.
Sisotee reserves the right to investigate and respond to unauthorized security testing or malicious activity.
§11.19 Limitations of Security
Although Sisotee implements reasonable security measures, no technology can eliminate all security risks.
Accordingly:
Users acknowledge these inherent limitations and agree to use the Services with an understanding of such risks.
§11.20 Continuous Improvement
Sisotee periodically reviews and enhances its security practices to address:
Security measures may be modified, strengthened, or replaced without prior notice where necessary to maintain the security and integrity of the Services.
§11.21 Security Contact
If you believe your account has been compromised, identify a security vulnerability, or become aware of unauthorized access involving Sisotee, you should notify us promptly using the contact information provided in this Privacy Policy.
Prompt reporting enables Sisotee to investigate the issue, take appropriate remedial action, and help reduce potential harm to users and Communities.
CHAPTER 12 – CHILDREN'S PRIVACY
Sisotee recognizes the importance of protecting the privacy of children and is committed to processing information relating to minors responsibly and in accordance with applicable laws.
Sisotee is primarily designed for use by residential communities, property owners, residents, tenants, administrators, security personnel, vendors, and other authorized users. While information relating to children may be processed as part of legitimate community management activities, Sisotee is not intended to be independently used by young children without the involvement or authorization of a parent, legal guardian, or other legally authorized adult, where required by applicable law.
§12.1 General Principles
Sisotee seeks to ensure that Personal Data relating to children is:
§12.2 Information Relating to Children
Depending on the Community's requirements and the Services used, information relating to a child may include:
Sisotee does not intentionally request more information relating to children than is reasonably necessary for the relevant purpose.
§12.3 Sources of Children's Information
Information relating to children is generally provided by:
Sisotee ordinarily does not collect Personal Data directly from children without appropriate authorization where required by applicable law.
§12.4 Purpose of Processing
Where information relating to children is processed, it may be used for purposes including:
Processing is limited to purposes consistent with this Privacy Policy and applicable law.
§12.5 Parental and Guardian Responsibility
Parents, legal guardians, and other authorized adults are responsible for:
Where consent is required by law, the responsible adult must provide such consent before the relevant processing occurs.
§12.6 Community Responsibilities
Communities using Sisotee are responsible for ensuring that information relating to children is collected and processed in compliance with applicable law.
Communities should:
Sisotee provides the technology platform but does not supervise the Community's independent privacy practices.
§12.7 Age Requirements
The minimum age for independently creating or managing a Sisotee account may vary depending on:
Where applicable law requires parental or guardian involvement, users should not create or use an account independently unless such requirements have been satisfied.
§12.8 Consent Where Required
Where applicable law requires verifiable consent before processing Personal Data relating to a child, Sisotee or the relevant Community will seek to ensure that such consent is obtained through an appropriate lawful mechanism.
The method of obtaining consent may vary depending on:
§12.9 Educational and Community Activities
Where Communities use Sisotee to organize events, activities, educational programs, sports, or recreational facilities, information relating to children may be processed solely to:
Such processing should be limited to what is reasonably necessary.
§12.10 Children's Photographs
Where Communities or authorized users upload photographs relating to children, they should ensure that:
Sisotee does not independently verify the authority of users uploading such photographs.
§12.11 AI Features
Where AI-powered features process documents or information that may relate to children, Sisotee seeks to apply the same privacy, confidentiality, and security standards applicable to other Personal Data.
Users should avoid submitting unnecessary Personal Data relating to children into AI-powered features.
AI-generated outputs should always be reviewed by a responsible adult before being relied upon for decisions affecting a child.
§12.12 Marketing
Sisotee does not knowingly direct marketing communications specifically at children through the Services.
Where marketing communications are sent, they are generally directed toward:
§12.13 Discovery of Unauthorized Collection
If Sisotee becomes aware that Personal Data relating to a child has been collected or processed in a manner inconsistent with applicable law, we may take appropriate action, including:
§12.14 Requests from Parents and Guardians
Subject to applicable law and appropriate identity verification, parents or legal guardians may request:
Certain requests may need to be coordinated with the relevant Community where it determines the purposes and means of processing.
§12.15 International Compliance
As Sisotee expands internationally, the processing of children's Personal Data may become subject to additional child privacy requirements in different jurisdictions.
Where applicable, Sisotee will take reasonable steps to comply with relevant legal requirements concerning:
Additional region-specific notices may supplement this Privacy Policy where required.
§12.16 Data Retention
Information relating to children is retained only for as long as reasonably necessary to:
Once retention is no longer required, such information will be deleted, anonymized, or otherwise handled in accordance with Sisotee's data retention practices.
§12.17 Security of Children's Information
Sisotee applies the security measures described in Chapter 11 to information relating to children.
Access to such information is intended to be limited to authorized persons with a legitimate need to access it, and appropriate technical and organizational safeguards are maintained to reduce the risk of unauthorized access, disclosure, alteration, or loss.
§12.18 Changes to Children's Privacy Practices
Sisotee may update its practices relating to children's privacy as legal requirements, technology, or the Services evolve.
Where required by applicable law, users or Communities will be provided with appropriate notice of material changes before such changes take effect.
§12.19 Contact Regarding Children's Privacy
Questions, concerns, or requests relating to the processing of Personal Data concerning children may be directed to Sisotee's Grievance Officer using the contact details provided in this Privacy Policy.
We will review such requests in accordance with applicable law, this Privacy Policy, and our obligations to protect the rights and interests of children.
CHAPTER 13 – AI, AUTOMATED
DECISION-MAKING & EMERGING TECHNOLOGIES Sisotee may use Artificial Intelligence ("AI"), Machine Learning ("ML"), Optical Character Recognition ("OCR"), automation technologies, and other emerging technologies to improve the functionality, efficiency, security, and user experience of the Services.
These technologies are designed to assist users and Communities. Unless expressly stated otherwise, AI-generated outputs are intended to support human decision-making and are not intended to replace professional judgment or independent verification.
§13.1 Purpose of AI Technologies
Sisotee may use AI and related technologies for purposes including:
AI features are intended to augment, rather than replace, human decision-making.
§13.2 AI Features Available on the Platform
Depending on the Services enabled, Sisotee may provide AI-assisted features such as:
The availability of AI features may vary based on subscription plans, technical capabilities, and regional availability.
§13.3 Optical Character Recognition (OCR)
Where OCR functionality is used, Sisotee may process uploaded images or documents to extract text or structured information.
Examples include:
OCR technology may not always extract information accurately. Users remain responsible for reviewing extracted information before relying upon it.
§13.4 AI-Generated Content
AI may generate:
AI-generated content is based on available information and computational models and may contain errors, omissions, or inaccuracies.
Users should independently verify important information before making decisions based on AI-generated outputs.
§13.5 Automation Features
Sisotee may automate certain operational processes, including:
Automation improves efficiency but may still require human review depending on the circumstances.
§13.6 AI Training and Improvement
To improve AI-enabled Services, Sisotee may analyze information relating to AI interactions, including:
Where reasonably practicable, Sisotee seeks to use aggregated, anonymized, or de-identified information for AI improvement.
§13.7 Human Oversight
Sisotee believes that important decisions affecting individuals should generally involve appropriate human judgment.
Accordingly:
Sisotee's AI features are assistive tools and are not substitutes for professional advice or independent decision-making.
§13.8 Automated Decision-Making
At the time of publication of this Privacy Policy, Sisotee is not designed to make solely automated decisions that produce legal effects or similarly significant effects on individuals without appropriate human involvement, except where such processing is expressly authorized by applicable law or requested by the user.
If Sisotee introduces such capabilities in the future, we will provide appropriate disclosures and implement additional safeguards where required by applicable law.
§13.9 Accuracy and Limitations
AI systems may:
Users should not rely exclusively on AI-generated outputs for decisions involving:
§13.10 User Responsibilities
When using AI-powered features, users should:
Users remain responsible for the content they submit and for decisions made based on AI-generated outputs.
§13.11 Confidential Information
Users should exercise caution before submitting confidential, proprietary, or sensitive information into AI-powered features.
Where AI functionality is used, users should:
§13.12 AI Security
Sisotee seeks to apply appropriate technical and organizational safeguards to AI-enabled Services, including measures designed to:
Security practices may evolve as AI technologies develop.
§13.13 Bias and Fairness
AI systems may have limitations and may not always produce identical outcomes across different situations.
Sisotee seeks to:
Despite these efforts, AI-generated outputs may not always be complete, accurate, or free from unintended bias.
§13.14 Third-Party AI Services
Some AI-powered features may rely upon technology provided by authorized third-party service providers.
Where third-party AI services are used:
Independent third-party AI providers may also be subject to their own terms and privacy policies.
§13.15 AI and Children
Users should avoid unnecessarily submitting Personal Data relating to children into AI-powered features.
Where information relating to children is processed through AI features, the protections described in Chapter 12 continue to apply.
Parents, guardians, Communities, and authorized users remain responsible for ensuring that any submission of children's information complies with applicable law.
§13.16 Future AI Technologies
As AI technologies evolve, Sisotee may introduce additional AI-enabled capabilities designed to:
Where new AI features involve materially different processing of Personal Data, Sisotee will update this Privacy Policy and provide any additional notices or obtain any consents required by applicable law before implementing such features.
§13.17 User Feedback
Users are encouraged to report:
User feedback assists Sisotee in improving the quality, safety, and reliability of AI-powered Services.
§13.18 Compliance with Applicable Law
Sisotee intends to operate its AI-powered Services in accordance with applicable laws governing privacy, data protection, cybersecurity, consumer protection, intellectual property, and the responsible use of AI.
As legal and regulatory frameworks evolve, Sisotee may update its AI governance practices, internal policies, and this Privacy Policy to reflect new legal obligations and industry best practices.
§13.19 No Guarantee of AI Output
While Sisotee strives to provide reliable AI-assisted functionality, AI-generated outputs are provided on an "as is" and "as available" basis.
Except to the extent prohibited by applicable law, Sisotee does not warrant that AI-generated outputs will be:
Users remain responsible for evaluating and verifying AI-generated outputs before acting upon them.
§13.20 Continuous Improvement
Sisotee periodically reviews its AI technologies, governance framework, security controls, and operational practices to improve:
AI capabilities, safeguards, and user controls may evolve over time as technology and applicable legal requirements develop.
CHAPTER 14 – CHANGES TO THIS
PRIVACY POLICY Sisotee may update this Privacy Policy from time to time to reflect changes in applicable laws, regulations, technology, security practices, business operations, Services, or other legitimate operational requirements.
We encourage users to review this Privacy Policy periodically to remain informed about how Personal Data is collected, used, shared, protected, and otherwise processed.
§14.1 Right to Update this Privacy Policy
Sisotee reserves the right to modify, amend, supplement, replace, or update this Privacy Policy at any time.
Updates may be made for reasons including:
§14.2 Periodic Review
Sisotee periodically reviews this Privacy Policy to ensure that it remains:
§14.3 Effective Date
Each version of this Privacy Policy will identify its effective date.
Unless otherwise stated, the revised version becomes effective on the date specified at the beginning of the Privacy Policy.
Where applicable law requires advance notice or delayed implementation of certain changes, Sisotee will comply with those requirements.
§14.4 Types of Changes
Changes to this Privacy Policy may include:
§14.5 Material Changes
Where Sisotee makes changes that materially affect the processing of Personal Data or users' privacy rights, we will provide appropriate notice where required by applicable law.
Depending on the nature of the change, such notice may be provided through one or more of the following methods:
The method of notification may vary depending on the nature and significance of the change.
§14.6 Non-Material Changes
Minor or administrative changes that do not materially affect users' rights or Sisotee's privacy practices may become effective upon publication without individual notice, unless otherwise required by applicable law.
Examples include:
§14.7 User Responsibility
Users are encouraged to review this Privacy Policy periodically, particularly before:
Remaining informed about our privacy practices helps users make informed decisions regarding their use of the Services.
§14.8 Continued Use of the Services
Subject to applicable law, your continued access to or use of the Services after a revised Privacy Policy becomes effective constitutes your acknowledgment of the updated Privacy Policy.
Where applicable law requires explicit consent for particular changes, Sisotee will obtain such consent before processing Personal Data under the revised provisions.
Nothing in this section limits any statutory rights available to users under applicable law.
§14.9 New Features and Services
As Sisotee introduces new products, features, integrations, or technologies, this Privacy Policy may be updated to describe:
Where required by applicable law, additional notices or consent mechanisms will be implemented before materially different processing begins.
§14.10 Changes in Applicable Law
Privacy and data protection laws continue to evolve in many jurisdictions.
Sisotee may revise this Privacy Policy to comply with:
Such updates may occur without materially changing the overall functionality of the Services.
§14.11 Regional Supplements
As Sisotee expands internationally, we may publish region-specific privacy notices or supplements addressing legal requirements applicable in particular jurisdictions.
Where a regional supplement applies to you:
extent required by the relevant law.
§14.12 Version History
Sisotee may maintain a version history indicating significant revisions made to this Privacy Policy.
Version history may include:
Version history is intended to improve transparency regarding updates to this Privacy Policy.
§14.13 Archived Versions
Previous versions of this Privacy Policy may be retained for:
Archived versions may be made available upon request where appropriate and where required by applicable law.
§14.14 Questions Regarding Changes
If you have questions regarding revisions to this Privacy Policy, you may contact Sisotee using the contact details provided in Chapter 15.
We will make reasonable efforts to explain material changes affecting the processing of Personal Data or users' rights.
§14.15 Commitment to Transparency
Sisotee is committed to maintaining transparency regarding its privacy practices.
Whenever reasonably practicable, updates to this Privacy Policy will be written in clear, understandable language while preserving the legal precision necessary to accurately describe our data processing practices and legal obligations.
§14.16 No Waiver of Rights
A delay in updating this Privacy Policy following changes in law, technology, or business operations does not constitute a waiver of any legal rights or obligations available to Sisotee or to users under applicable law.
Similarly, publication of an updated Privacy Policy does not reduce or limit any mandatory rights that users may have under applicable privacy or data protection legislation.
§14.17 Severability of Updates
If any provision introduced through a future update to this Privacy Policy is determined by a court or competent authority to be invalid, unlawful, or unenforceable, the remaining provisions shall continue in full force and effect to the maximum extent permitted by applicable law.
§14.18 Contact Before Significant Implementation
Where practical and legally appropriate, Sisotee aims to provide users with a reasonable opportunity to review material changes before they take effect.
Nothing in this section obligates Sisotee to delay the implementation of changes that are necessary to:
CHAPTER 15 – CONTACT INFORMATION,
GRIEVANCE OFFICER & REGULATORY COMPLIANCE Sisotee values transparency, accountability, and responsible handling of Personal Data. If you have any questions regarding this Privacy Policy, wish to exercise your privacy rights, or would like to report a privacy or security concern, you may contact us using the details provided in this Chapter.
We will make reasonable efforts to respond to legitimate privacy-related requests and inquiries in accordance with applicable law.
§15.1 Data Protection Commitment
ANABASIS INFRA PRIVATE LIMITED is committed to:
Privacy protection forms an integral part of Sisotee's product development, operational governance, and customer support processes.
§15.2 Company Information
Company Name ANABASIS INFRA PRIVATE LIMITED Registered Office 13A, BG Tower Chandni Chowk Kanke Road
Ranchi – 834008 Jharkhand, India Website https://www.sisotee.com
§15.3 Grievance Officer
In accordance with applicable law, Sisotee has designated the following Grievance Officer for privacy-related matters.
Name Abha Bhushan Designation Head – Support & Grievance Officer Email support.sisotee@anabasis.in Telephone +91 95235 54222 The Grievance Officer is responsible for receiving, reviewing, coordinating, and responding to privacy-related complaints, requests, and inquiries in accordance with applicable law.
§15.4 Privacy Requests
Users may contact Sisotee regarding matters including:
To help us process your request efficiently, please provide sufficient information to verify your identity and understand the nature of your request.
§15.5 Security Reporting
If you believe that:
please notify Sisotee promptly using the contact details provided in this Chapter.
Prompt reporting helps us investigate potential security incidents and take appropriate remedial action.
§15.6 Grievance Redressal Process
Upon receiving a privacy-related complaint or request, Sisotee may:
1. Acknowledge receipt of the complaint where appropriate;
2. Verify the identity of the requester, if necessary;
3. Review the relevant facts and supporting information;
4. Coordinate internally or with the relevant Community where appropriate;
5. Respond within the timeframe required by applicable law or within a reasonable period
where no statutory timeframe applies; and
6. Take appropriate corrective or remedial action where warranted.
Additional information may be requested where necessary to process a request accurately and securely.
§15.7 Community-Related Requests
Certain Personal Data processed through Sisotee is managed by Communities using the Platform.
Where a request relates to information that is controlled or administered by a Community, Sisotee may:
§15.8 Identity Verification
Before disclosing, correcting, deleting, or otherwise modifying Personal Data, Sisotee may require reasonable verification of the requester's identity.
Identity verification helps protect:
Requests that cannot be reasonably verified may be declined or delayed until sufficient verification is provided.
§15.9 Regulatory Compliance
Sisotee seeks to comply with applicable privacy and data protection laws governing the jurisdictions in which it operates.
This includes, where applicable:
As legal frameworks evolve, Sisotee may revise its privacy practices and this Privacy Policy to maintain compliance.
§15.10 International Operations
As Sisotee expands globally, additional legal obligations may apply in different jurisdictions.
Where required, Sisotee may:
Such regional requirements supplement, but do not replace, this Privacy Policy unless expressly stated.
§15.11 Legal Interpretation
This Privacy Policy should be interpreted:
Headings are provided for convenience only and do not affect the interpretation of this Privacy Policy.
§15.12 Governing Law
Unless otherwise required by mandatory applicable law, this Privacy Policy shall be governed by and interpreted in accordance with the laws of the Republic of India.
Nothing in this Privacy Policy limits any mandatory rights available to individuals under applicable privacy or data protection legislation.
§15.13 Jurisdiction
Subject to any mandatory rights provided by applicable law, disputes arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts located in Ranchi, Jharkhand, India.
Where applicable law requires a different forum or grants users additional rights, those rights shall prevail to the extent required by law.
§15.14 Severability
If any provision of this Privacy Policy is determined by a court or competent authority to be invalid, unlawful, or unenforceable, the remaining provisions shall continue in full force and effect to the maximum extent permitted by applicable law.
§15.15 No Waiver
Failure by Sisotee to enforce any provision of this Privacy Policy shall not constitute a waiver of that provision or of any other rights available under applicable law.
Any waiver shall be effective only if made expressly and in writing by an authorized representative of Sisotee.
§15.16 Entire Privacy Policy
This Privacy Policy, together with the Sisotee Terms of Service and any applicable supplemental policies expressly incorporated by reference, constitutes the complete privacy notice governing the processing of Personal Data through the Services.
Where a separate product-specific privacy notice applies, that notice shall supplement this Privacy Policy for the relevant product or feature.
§15.17 Language
This Privacy Policy has been prepared in the English language.
If Sisotee provides translations for convenience, the English version shall prevail to the extent permitted by applicable law in the event of any inconsistency or conflict.
§15.18 Effective Date
This Privacy Policy becomes effective on the Effective Date specified at the beginning of this document and remains in effect until replaced by a revised version published by Sisotee.
Users are encouraged to review the latest version periodically.
§15.19 Contact Summary
For all privacy-related matters, please contact:
§15.20 Final Statement
Sisotee recognizes that privacy is fundamental to the trust placed in us by Communities, residents, businesses, visitors, and all other users of the Platform.
We are committed to continuously strengthening our privacy, security, and governance practices while delivering reliable, secure, and innovative community management solutions.
As our Services evolve, we will continue to review and enhance our privacy framework to reflect technological advancements, legal developments, and industry best practices.