Refund Policy

This Refund Policy applies to all subscription plans offered through our mobile application, website, or any other official platform operated by the Company. It applies to both monthly and yearly subscription plans unless otherwise stated in writing.

The policy is intended to provide a fair and transparent refund process while ensuring the sustainability of the services provided.

The Company currently offers the following subscription options:

Each subscription grants access to premium features for the applicable subscription period. The terms of cancellation and refunds differ depending on the subscription type.

To allow new users to evaluate our premium services, every customer's **first paid subscription** includes a **15-day refund period**.

If a user cancels their first subscription within the first fifteen (15) calendar days from the date of the initial payment, the Company will issue a **100% refund of the amount paid**, including the current billing period.

The refund will be processed using the original payment method wherever possible.

This trial refund benefit is available only once per customer and only for the first paid subscription. It does not apply to subscription renewals, re-subscriptions, or additional accounts created to obtain multiple trial refunds.

The Company reserves the right to deny refunds where fraudulent activity, abuse of the refund policy, or repeated refund requests are identified.

Monthly subscriptions are billed in advance for each monthly billing cycle.

If a monthly subscription is cancelled after the initial 15-day first subscription trial has expired:

Users will continue to enjoy premium access until the end of the paid month.

Partial month refunds are not available for monthly subscriptions after the initial trial period.

Yearly subscriptions are billed in advance for twelve (12) months.

If a yearly subscription is cancelled after the initial 15-day first subscription trial has expired, the Company will refund the unused prepaid portion of the subscription based on the following principles:

### Example

If a customer purchases a yearly subscription and cancels during the fifth month:

From time to time, the Company may provide promotional discounts, coupons, referral credits, introductory pricing, seasonal offers, or free promotional months.

Where a subscription has been purchased using any coupon, promotional code, discount, or offer:

For example, if a yearly subscription normally costs ₹12,000 but was purchased for ₹9,000 after applying a promotional coupon, any eligible refund will be calculated using ₹9,000 as the subscription value.

Once a refund request has been approved:

Refunds will generally be credited back to the original payment method used during purchase whenever technically feasible.

Users may cancel their subscription at any time through:

Cancellation prevents future billing according to the applicable subscription type but does not automatically guarantee eligibility for a refund.

Except as specifically stated in this Refund Policy, refunds will not be issued for:

The Company reserves the right to investigate refund requests to prevent fraud, abuse, manipulation, or misuse of this Refund Policy.

Refund requests may be denied where there is evidence of:

Such decisions shall be made at the Company's reasonable discretion and in accordance with applicable law.

The Company reserves the right to modify or update this Refund Policy at any time to reflect changes in business practices, legal requirements, or service offerings.

Any revised version will become effective upon publication within the application or on the Company's official website unless otherwise required by applicable law.

If you have any questions regarding this Refund Policy or wish to request an eligible refund, please contact our customer support through the official support channels provided within the application or on our website.

By purchasing a subscription, you acknowledge that you have read, understood, and agreed to this Refund Policy.